faqs

We accept Visa, Mastercard, American Express and Discover cards. We also accept Shop Pay, Apple Pay and Facebook Pay.

Once an order is placed, please allow up to 5 business days for your order to be packed and shipped. Upon shipment, a confirmation email will be sent with tracking information. Allow up to 7 business days from the date of shipment for your package to arrive. Products purchased via express shipping will be packaged and shipped according to shipment policy. All international orders can take up to 14 business days.

Yes, we offer shipping to most countries.

Yes, we offer shipping to most countries.

Due to the nature of our products, we can only accept returns and exchanges on un-opened items.Customer is responsible for return shipping.
To process a return please email support@januarydecember.com

Customer service can be reached at support@januarydecember.com

Press Inquiries

All press inquiries please contact info@januarydecember.com